Terms & Conditions

1. About This Website and Our Services

The Blue Neighbor ("Company," "we," "us," or "our") is a marketing and contractor matching website. We do not provide epoxy flooring services, and we are not a licensed contractor.

The purpose of this website is to connect homeowners and property owners who are seeking epoxy flooring services with licensed, independent epoxy flooring contractors operating in South Florida and surrounding areas.

When you submit your information through this website, you are requesting to be contacted by one or more epoxy flooring contractors for the purpose of receiving quotes, estimates, or information about epoxy flooring services.

2. Acceptance of Terms

By accessing this website and/or submitting your personal information through any form on this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

These Terms constitute a legally binding agreement between you and the Company. If you are submitting information on behalf of another person, you represent that you have the authority to bind that person to these Terms.

3. Information We Collect

When you submit a form on this website, we may collect the following categories of personal information:

• Full name
• Phone number (mobile and/or home)
• Home or property address
• ZIP code
• Email address
• Details about your flooring project (square footage, timeline, surface type, etc.)
• Any other information you voluntarily provide in form fields or communications

You represent that all information you submit is accurate, current, and complete, and that you are the owner or authorized representative of the property associated with the address provided.

4. Disclosure of Information to Third Parties — Lead Sale

You expressly acknowledge and agree that the personal information you submit through this website will be shared with, sold to, or transferred to one or more independent, third-party epoxy flooring contractors. The Company operates as a marketing intermediary and generates revenue by selling or licensing consumer lead information to these contractors.

Specifically, by submitting your information you acknowledge and consent to the following:

• Your contact information (including name, phone number, address, ZIP code, and email) will be provided to licensed epoxy flooring contractors in your geographic area.
• Contractors who receive your information may contact you for commercial purposes, including to provide quotes, estimates, marketing communications, and follow-up regarding flooring services.
• The Company does not guarantee exclusivity. Your information may be shared with more than one contractor unless explicitly stated otherwise in connection with a specific promotional offer.
• The Company may retain your information and may contact you in the future with related offers, unless you opt out.
• Third-party contractors who receive your information operate independently and are solely responsible for their own business practices, licensing, insurance, and conduct.

The Company is not responsible for the actions, omissions, representations, warranties, or conduct of any third-party contractor who contacts you as a result of your information submission.

5. Telephone Consumer Protection Act (TCPA) Consent

By submitting your phone number, you expressly consent to receive telephone calls, text messages (SMS), and prerecorded or artificial voice messages from the Company and/or from epoxy flooring contractors to whom your information has been provided, including via autodialed systems, even if your number is listed on a federal or state Do-Not-Call registry.

You acknowledge that:

• Your consent to receive such communications is not a condition of purchasing any goods or services.
• Message and data rates may apply based on your mobile carrier plan.
• You may opt out of text messages at any time by replying STOP to any text message received.
• You may opt out of calls by informing the caller directly or by submitting a written opt-out request to us at the contact information below.

This consent covers communications from the Company and from contractors to whom your lead information has been sold or transferred, in accordance with applicable FCC regulations.

6. No Guarantee of Services or Contractor Quality

The Company makes no representations, warranties, or guarantees of any kind regarding:

• Whether any contractor will contact you or within what timeframe.
• The quality, licensing, insurance status, or workmanship of any contractor.
• The accuracy of any quotes or estimates provided by contractors.
• Whether any contractor is available to perform services at your location.
• Whether any project will be completed to your satisfaction.

You agree that it is your sole responsibility to independently verify the licensing, insurance, and credentials of any contractor prior to entering into a service agreement. You may verify contractor licensing at myfloridalicense.com.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• The Company's total liability to you for any claims shall not exceed ONE DOLLAR ($1.00).
• The Company shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages.
• The Company shall not be liable for damages resulting from a contractor's failure to perform, defective workmanship, property damage, or personal injury.
• The Company is not liable for any unauthorized use of your personal information by a third-party contractor.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of this website or submission of information.
• Your violation of these Terms and Conditions.
• Any dispute between you and a third-party contractor.
• Any false or inaccurate information you provided.
• Your violation of any applicable law or third-party rights.

9. Binding Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights.

9.1 Binding Arbitration. Any dispute arising out of or relating to these Terms or your use of this website shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

9.2 Class Action Waiver. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All disputes shall be resolved on an individual basis only.

9.3 TCPA Claims. This arbitration agreement expressly covers any claims arising under the Telephone Consumer Protection Act (47 U.S.C. § 227), including claims for statutory damages.

9.4 Exceptions. Either party may seek emergency injunctive relief in court. Small claims court actions that qualify under applicable rules are also excluded.

9.5 Opt-Out. You may opt out of arbitration within 30 days of first submitting your information by sending written notice to legal@theblueneighbor.com.

10. Governing Law and Venue

These Terms shall be governed by the laws of the State of Florida. To the extent any dispute is not subject to arbitration, you consent to the exclusive jurisdiction of state and federal courts located in Broward County, Florida.

11. Florida-Specific Disclosures

11.1 Florida Digital Bill of Rights. The Company acknowledges its obligations under Florida law with respect to the collection and processing of personal data. See our Privacy Policy for details.

11.2 Florida Do-Not-Call. Your express consent provided upon form submission may supersede Do-Not-Call protections for calls related to the services you requested.

11.3 Contractor Licensing. Verify any contractor's license at myfloridalicense.com before engaging their services.

12. CAN-SPAM Compliance

All commercial emails from us will identify themselves as advertising, include our physical mailing address, include an unsubscribe mechanism, and honor unsubscribe requests within 10 business days.

13. Intellectual Property

All content on this website is the property of The Blue Neighbor or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute any content without our prior written consent.

14. Privacy Policy

Your use of this website is also governed by our Privacy Policy, incorporated into these Terms by reference. Because we sell personal data to third-party contractors, our Privacy Policy specifically discloses the categories of information sold and the types of third parties to whom it is sold.

15. Modifications

The Company reserves the right to modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of the website constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severable from the rest of these Terms, which remain in full force.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding your use of this website.

18. Contact Information

The Blue Neighbor

South Florida, FL

Email: legal@theblueneighbor.com

Website: www.theblueneighbor.com